Venue :
Unisys India Pvt Ltd.
7th Floor, DLF Cybercity,
Opposite to Gachibowli Stadium,
Hyderabad – 500019

Contact Person: Srikanth
Contact Number: 040 – 66241000

Dates: 2nd March till 6th March.
Timings: 9.30AM to 4.00pm.

Key Qualifications:

•         Experience 0 to 3 Years (Technical Support)

•         Education PUC & Above

•         Excellent verbal and written communication.

•          Willingness and ability to work in shifts (24 x 7).

•         Good Knowledge on Customer service

•         Multitasking and coordination skills

•         Team Player.

Core Competencies:

• Experience 0 to 3 Years (handling calls).

• Good in typing.

• Answers basic questions about installation, operation, configuration, customization, and usage of assigned products

• Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures

• Escalates complex problems to the Remote Support Engineering staff or Field Engineering

• Typically provides technical support for internal and external customers

• Escalates complex problems to higher level of expertise within organization

• Responsible for providing the first-line of after-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees

• Willing to work in shifts